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Wanted: SM Community Manager


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#1 CruciasNZ

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Posted 18 September 2012 - 12:59 AM

Howdy all,

Now that the site is rapidly expanding to other games I feel it's time to start activating the Community Manager positions that we've mentioned before.

We already have Kieya managing RP and doing a great job; now we want someone to handle the Space Marine (2011) section. (They will "transfer" over to SM2 should that game release as THQSledgehammer hinted).

Basic Job Outline
  • Organize Random Events
  • Organize and Run Regular and Varying Competitions
  • Assist New Chapters Founding
  • Assist in Chapter Activity Auditing
  • Assist in Inter(& Intra)-Chapter Mediation When Requested or Required
  • Keep Forum Sections Tidy
  • Assist/Collaborate In SM Inter-Community Events (such as Battle for Fang)

We're looking for someone who has a bucket ton of enthusiasm for the game and greater community and who thinks they have what it's got to deal with the daily BS and get the job done. It will help immensely if you're a people person, but only if you don't always seek approval - this job will attract spite from those you do not support in arguments, you need to be able to handle this.

They don't necessarily have to play the game regularly to do this role, so it might be good for someone who loves playing but is restricted by other commitments. That means it's largely a desk job for the benefit of the rest!

Job Restrictions/Conditions
  • Aged 18 or Over
  • Speaks and Types Usable English
  • Has no serious Mod infractions
  • Has no serious "history" with any chapter still a part of GWRS
  • Acceptable Leadership References (if Applicable * )
  • No history of tunnel-vision regarding incidents **
  • Has regular access to website
  • Can use Teamspeak for meetings (mic or type acceptable)
  • Level headed and professional approach to conflicts
  • Not a Leader, XO or existing Staff Member

Note that this job can be done with a Chatpad or USB Keyboard and the Xbox 360 running the dashboard update with Internet Explorer (currently in beta). So in the future you will be able to use Xbox, PC and Smartphones - you choose your medium of work that bests suits you, PC is only required for some high end access, file upload and Staff Meetings.

** We need to make sure that you can think for yourself on the faction issues you encounter rather than "follow the leader". Being able to hear both sides of a story, and cut to the truth of the matter will be critical to dealing with situations. Often you will be called upon to explain to other Staff what the hell is going on when things explode beyond normal control.

* Note on Faction Membership
Factionless status is preferred but not compulsory and this will not be held against applicants. As long as the Council approves your appointment, you may continue to hold your chapter membership and position. However due to time concerns, you must be of Officer rank or below.

We expect this positions successful applicant to put 100% effort into this role. If your chapter is based off-site, then you can still apply and we will contact your chapter Leader for a character reference as to your organisational and leadership skills, plus historic forum activity. However, activity on that factions site will not count towards your job here, you need to be able to split time to meet both GWRS and your factions requirements. Please discuss your application (before submitting) with your leader if you think it might cause issues.

How To Apply

Hit "reply" and copy the obnoxiously large form from inside the quotes (2nd Post), and paste it into a PM and send it to CruciasNZ (Tickets don't use BB Code hence PM - Bold, Bulletpoints etc). Make sure you preserve the formatting, we will notify you if you foul it, but only the first time.

Fill it out to the best of your ability, how you sell yourself will be a large contributing factor in selection. Also note that the Council will be issued copies of applications, so please be aware of that when filling it out.

The Staff will review all applicants and eliminate those that do not meet the "background check" requirements (Infractions, Poor Conduct, Leader Character References). Once the list has been whittled down it will go before a majority vote on the Council.

You will be notified upon receipt of the application, but will not hear the outcome until the applicant is selected. Be aware that continuously pestering Staff or Leaders for update will count against you.

Finally, thanks for applying and taking the time to fill out the form. Your dedication to the community is appreciated.

Do Not XBL-Message or PM Me Website or Community Issues/Requests.
Use The Support Centre Instead!

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#2 CruciasNZ

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Posted 18 September 2012 - 01:07 AM

Note: For [yes/no] questions you may either use strike-through to edit OUT the "incorrect answer"
[s][/s]
or simply type your answer after the square brackets.

Basic Information
Name:
Age:
Country of Residence:
SM and GWRS Factions (In Chronologically Ascending Order - Current One Last):
First Language:
Other Languages:
Devices Owned:

  • PC [yes/no]
  • Mac [yes/no]
  • Linux [yes/no]
  • Website Enabled Tablet [yes/no]
  • Website Enabled Smartphone [yes/no]
  • Data Plan Enabled Tablet &/ Smartphone [yes/no]

Yes/No Checklist

1.) This position requires a large amount of time and commitment, do you state that you can dedicate yourself to the task [yes/no]

2.) Sometimes you will be confronted by a member for an action you take, can you defend your position eloquently while still maintaining a level head? [yes/no]

3.) Do you agree to inform the Mods when something goes beyond the point you can control it and requires Moderator action [yes/no]

4.) You are entrusted with a good bit of responsibility as a Community Manager, do you agree that you can handle the job without exploiting power and influence to interfere with faction politics? [yes/no]

5.) As a Community Manager you will be harassed out of spite, or some missguided view of politics and/or bravado. Do you agree that you can remain calm under pressure and keep the long view in vision?[yes/no]

6.) Do you agree that you will own your mistakes, rather than Scapegoating them off on someone else? and that you have never Scapegoated during your tenure on GWRS (or other Faction sites). [yes/no]

7.) As a Community Manager you are a part of the Staff Team, and are therefore subject to direct review by Admins. Do you agree to your conduct being recorded and compiled as part of the Bi-Annual Staff Report which Leaders can officially request? [ yes/no]

8.) Not all of our members speak fluent English, can you be patient with them if needed to get a full grasp of the situation? [yes/no]

9.) Do you realise that you will be subject to more intense scrutiny by Moderators due to your position of trust and influence? [yes/no]

10.) Do you realise that you will not be a Mod? [yes/no]

11.) Do you agree that this positions responsibilities comes before all other gaming and faction commitments (Real Life still supersedes it)? [yes/no]

12.) Do you agree to be a beacon in the dark, an outstanding member of the larger community as well as GWRS as your conduct on and off-site will reflect on us all? [yes/no]

Long Answer Questions
 
1) Tell us why you feel you are capable of doing this job

 
2) If you have any past Mod Infractions that you feel should not be held against your application, please list them and explain why

 
3) If you are a member of a faction, please explain why Leaders should allow you to take the role. With reference to Inter and Intra Faction politicking will be helpful where possible

 
4) Should you get the job, outline a brief idea of an original Competition/Event you could run for SM, and justify why it would benefit the SM Community


Do Not XBL-Message or PM Me Website or Community Issues/Requests.
Use The Support Centre Instead!

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#3 Keiya

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Posted 29 September 2012 - 09:31 PM

Good to see the expansion taking place! I would love to see more Community Managers coming forth and helping keep everything mediated and organized within the various sections this great community already has as well as the future ones that are bound to come. As an acting Community Manager, I would be more than happy to help anyone out who would be interested as far as information or inquiries about the position. Though I only help out in the RP section, it really is rewarding and enjoyable to help out by keeping things organized and neat. :) I urge anyone who is willing to help out to apply!

And Cru - It's Keiya. -nudge- Hahah.

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#4 xxxblackspider

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Posted 29 September 2012 - 11:09 PM

good luck to the applicants!
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#5 Dragon-Silver

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Posted 30 September 2012 - 12:26 AM

I would apply but...Existing traineestaff member and all.
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The Unforgiven shall be redeemed.
The Fallen will be purged.

#6 Brother Adikuss

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Posted 30 September 2012 - 07:29 AM

I would but I lack alot the requirements
i am alpharius

#7 Talos Valcoran

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Posted 30 September 2012 - 01:42 PM

I also lack some requirements.

If you win, you live. If you lose, you die. If you don't fight, you can't win! - Eren Yaeger (Attack on Titan)


#8 Warmonger

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Posted 30 September 2012 - 04:46 PM

I would love to apply, but I kind stopped playing SM a while ago, so it wouldn't be the best idea for me to apply. I would love to become more involved with the forum in some way though

This planet is a graveyard - care to join me? 


#9 Keiya

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Posted 30 September 2012 - 06:01 PM

Regardless of if you feel as if you lack a quality, I would urge that each and every person who feels drawn to this to apply. Where you may think you lack quality, the Administration team may feel you settle right in. In the end, the worst you can get is an easy 'no.' At best you are accepted and can begin training/helping/learning/assisting the community. This is far from a position of power - it is a position to help in whatever way you can. So again, don't doubt yourself or just make a post on how you don't feel 'good enough' to apply. Show some spirit and apply!

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#10 Warmonger

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Posted 30 September 2012 - 06:54 PM

Surely playing space marine fairly regularly would be a requirement? then whomever is chosen for the role will have a better familiarity with what can and can't be done in regards to certain events and things.

This planet is a graveyard - care to join me? 





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